Managed Services
Visual Networks’ Managed VMS Services offer New Zealand businesses peace of mind for their IP video surveillance. For a monthly fee, we proactively manage and support your VMS, handling upgrades, health monitoring, help desk, and patching. This ensures maximum uptime, enhanced security, and frees up your IT resources, providing predictable costs and expert support for your critical surveillance infrastructure.
Proactive Health Monitoring
We continuously monitor the health and performance of your entire VMS, including servers, cameras, and network components. Our advanced tools detect potential issues before they impact your operations, allowing for swift, preventative action.
System Upgrades & Patches
Stay ahead of security vulnerabilities and benefit from the latest features. We manage and deploy all necessary VMS application upgrades, hotfixes, and underlying Windows patching, ensuring your system remains secure and up-to-date.
Help Desk Support
Our dedicated help desk is available to address any VMS-related queries or issues you may encounter. From troubleshooting to configuration assistance, our expert team provides prompt and effective support.
Application & Hotfix Management
We handle the complexity of VMS application updates and hotfixes, ensuring seamless integration and minimal disruption to your surveillance operations.
Why Choose Visual Networks?
Visual Networks NZ are specialists in IP video surveillance systems. We design and deliver bespoke, future-ready solutions—backed by deep expertise, cutting-edge tech and industry-leading support.
At Visual Networks NZ, we bring the rigour and expertise of a specialised IT company to the world of video surveillance and system integration. Unlike traditional security firms, our strength lies in designing intelligent, scalable technology solutions that seamlessly integrate with your business systems.
LEADING SPecialists in IP Video Surveillance
Software Development Expertise
Bespoke Solution Crafting
Need to Upgrade Your Video Management System?
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Whether you need support with system design, custom solutions, integration or ongoing maintenance, we're here to help you get the most from your technology. We’d welcome the opportunity to discuss how Visual Networks can strengthen your security infrastructure — or help resolve any issues you're facing.
My experience with the team has been phenomenal, especially regarding Milestone deployments. Their project management skills are exceptional, and they're a friendly, professional team to work with. I would personally recommend other companies to engage with them for their CCTV VMS needs.